Last updated: 18 May 2026

At Not Just Any Van (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal data responsibly and securely.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Not Just Any Van is a removals matching and coordination service. We help customers connect with trusted, pre-approved, fully insured removals companies based on their moving requirements.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: info@notjustanyvan.uk

When you submit an enquiry through our website, Facebook forms, advertisements, or direct contact, we may collect:

• Your name 
• Email address 
• Phone number 
• Pickup and delivery locations 
• Move dates 
• Property and inventory details 
• Access information 
• Any other information relevant to your move 

We use your information to:

• Understand your moving requirements 
• Match you with a suitable removals company 
• Contact you regarding your enquiry 
• Coordinate and manage the matching process 
• Improve our services and customer experience 
• Prevent fraudulent or abusive activity 

Your personal information will only be shared with a removals company once we have matched you with a suitable option and received your approval.

We only work with pre-approved removals companies that are vetted at a basic level for insurance, reliability, and legitimacy.

We do not sell, rent, or trade your personal data to third parties.

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

Your information may be stored securely through:

• Email systems 
• Cloud-based business tools 
• Advertising and lead management platforms 

We only retain your information for as long as necessary to fulfil your enquiry or comply with legal obligations.

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you 
• Request correction of inaccurate information 
• Request deletion of your personal data 
• Withdraw consent for us to process your data 
• Lodge a complaint with the Information Commissioner’s Office (ICO) 

To exercise any of these rights, please contact:
info@notjustanyvan.uk

Our website and advertising platforms may use cookies or tracking technologies to help improve user experience and advertising performance.

This may include services provided by companies such as:

• Meta/Facebook 
• Google 

These services may collect anonymised usage and performance data.

We may use third-party platforms and tools to operate our business, including:

• Facebook Lead Forms 
• Google Workspace 
• Website hosting providers 
• Advertising platforms 

These providers may process data on our behalf in accordance with their own privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Not Just Any Van
📧 info@notjustanyvan.uk